State Farm® Insurance Agent Michelle Do
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
ajlecznar
June 19, 2025
5
out of
5
rating by ajlecznar
"Michelle and her employees have always been fair and attentive to my insurance needs. I highly recommend them."
We responded:
"@ajlecznar Thank you so much for your kind words and recommendation! We truly appreciate your trust and support. It’s always our goal to provide fair, attentive service and help make your insurance experience as smooth as possible. We’re grateful to have you as part of our State Farm family! —Michelle Do and Team "
Carlos
April 7, 2025
5
out of
5
rating by Carlos
"I needed to switch vehicles on my policy and Eilatra at this location helped make the switch smooth via email. All I had was to provide VIN, make, model and mileage and they took of the rest. Highly recommend this location."
We responded:
"@Carlos Thank you for taking the time to share your experience! We’re so glad to hear Eilatra made your vehicle switch quick and easy. We strive to make every interaction smooth and stress-free, and it’s great to know we delivered. We truly appreciate your recommendation! —Michelle Do and Team"
Jacobo Torres
April 1, 2025
5
out of
5
rating by Jacobo Torres
"Excellent Service"
Darwyyn Deyo
January 29, 2025
5
out of
5
rating by Darwyyn Deyo
"Michelle is always responsive, knowledgeable, and all around a very helpful State Farm agent."
We responded:
"Thanks so much for your kind words! We’re glad to hear that our office has been responsive and helpful. Providing great service and expert advice on car insurance and coverage options is what we’re all about. If you ever need help with auto insurance quotes, policy questions, or finding the right coverage, we’re always here for you!"
Cm Sekara
May 14, 2024
5
out of
5
rating by Cm Sekara
"The person who answered the phone was very knowledgeable and helped me choose the correct coverage for my vehicle. She was very patient with me and extremely responsive. Within the hour she had emailed my insurance policy and coverage card. I was impressed with the expedience of answering my phone call. When I called, the phone rang two times and was picked up immediately. I was not put on hold and the person was able to address my needs right away. I highly recommend this office to others seeking insurance and are seeking someone who is responsive and expedient. Thank you!"
We responded:
"Thank you for your review! We’re glad our team provided quick, knowledgeable service to help you find the right car insurance coverage. Fast and hassle-free service is our priority, and we appreciate your recommendation!"
A Google User
April 11, 2024
5
out of
5
rating by A Google User
"Eilatra was absolutely fantastic and helped me seamlessly transfer my auto policy from a different state. She thoroughly explained all the items on my policy and helped me tweak it to lower my premium while also managing risk. Thanks a bunch!"
We responded:
"Thank you for the great review! We’re thrilled to hear Eilatra made your auto insurance policy transfer smooth and helped you adjust your coverage to lower your premium while managing risk. We’re always here to help with any of your car insurance needs. Thanks again!"
Eric Esparza
April 8, 2024
5
out of
5
rating by Eric Esparza
"Michelle Do and her team have done a wonderful job at keeping my father and I satisfied with StateFarm. While pricing is important to us, we also care about the quality of service that we are provided with. Throughout these past years, Michelle Do and her team have done an incredible job at ensuring that we have all of our questions answered and are provided with the best/most discounts available. If you're looking for a quality insurance provider, don't just go with any representative, go with Michelle Do."
We responded:
"Thank you so much for your kind words! We’re so glad to hear that our team has been able to provide excellent service and help you find the best auto insurance discounts. We’re always here to answer your questions and ensure you have the coverage that fits your needs. Thank you for trusting us with your car insurance needs – we truly appreciate the recommendation! I just changed “have” to “has” to match the subject “team” in the sentence. Let me know if you’d like any other adjustments!"
Tim Sullivan
March 29, 2024
5
out of
5
rating by Tim Sullivan
"My experience with Eilatra Yohannan was wonderful,. She was professional, friendly and handled my business need promptly and effectively. Five Star service for sure."
We responded:
"Thank you for the fantastic review! We’re so happy to hear that Eilatra provided professional, friendly, and efficient service. We truly appreciate your kind words and are glad we could meet your insurance needs. If you ever need help with your auto insurance, we’re always here!"
Ashokkumar Desai
March 22, 2024
5
out of
5
rating by Ashokkumar Desai
"Great Service. Very Responsive. Very Knowledgeable. I would recommend her anytime."
We responded:
"Thank you so much for the kind words! We’re thrilled to hear you had a great experience and found our team responsive and knowledgeable. We truly appreciate your recommendation and are always here to help with your car insurance needs!"
bao-uyen Tran
January 23, 2024
5
out of
5
rating by bao-uyen Tran
"Michelle is the best agent. She’s responsive and very knowledgeable. Having her as my agent put my mind at ease. Would 100% recommend her business."
We responded:
"Thank you so much for your amazing review! We’re so glad to hear that you feel confident and at ease with Michelle as your State Farm insurance agent. Providing responsive and knowledgeable service is what we strive for every day. We truly appreciate your recommendation and are honored to be your trusted insurance agency in the community! —Michelle Do and Team | State Farm Insurance Agent"
Stacy D'Amico
November 5, 2023
5
out of
5
rating by Stacy D'Amico
"Michelle Do and her office are fantastic. I have been a client for 7 years and can't believe the response time that I receive. She is very thorough and goes above and beyond any time I call their office. I really appreciate her customer support, consultative approach, and attention to detail every step of the way."
We responded:
"Thank you so much for your thoughtful review and for being a loyal client for the past 7 years! We’re thrilled to hear that you’ve had a positive experience with our team at the Michelle Do State Farm Insurance Agency. Providing fast response times, detailed customer service, and a consultative approach is what we aim for with every policy—whether it’s auto, home, life, or business insurance. Your trust and support mean the world to us, and we look forward to continuing to serve your insurance needs for many more years! —Michelle Do and Team | State Farm Insurance Agent in San Jose, CA"
Kelsey Shaw
October 23, 2023
5
out of
5
rating by Kelsey Shaw
"Very kind and wonderful service."
We responded:
"Thank you so much for your kind words! We’re glad you had a positive experience with our team at the Michelle Do State Farm Insurance Agency. Providing friendly, reliable service for your auto, home, life, and business insurance needs is always our priority. We truly appreciate your support! —Michelle Do and Team | State Farm Insurance Agent in San Jose, CA"
Kaveh Vossoughi (Kaveh)
October 12, 2023
5
out of
5
rating by Kaveh Vossoughi (Kaveh)
"Michelle Do and her colleagues are very helpful whenever I have an issue, question, or want to open a claim. They gave me all the discounts that would apply to me. They are super responsive and will follow up till resolve all my concerns every time I contact my agent Eilatra Yohannan. I have been a happy customer for 8 years."
We responded:
"Thank you so much for your thoughtful review and for being a valued customer for the past 10 years! We’re so happy to hear that you’ve had great experiences working with Eilatra Yohannan and our entire team here at the Michelle Do State Farm Insurance Agency. Providing personalized service, helping with claims, applying all eligible discounts, and following through until every concern is resolved—that’s what we strive for every day. Your continued trust means everything to us. We’re proud to serve your auto, home, life, and business insurance needs here in San Jose, California! —Michelle Do and Team | State Farm Insurance Agent"
Al Banuelos
October 7, 2023
5
out of
5
rating by Al Banuelos
"Contacted Michelle Do's office, our State Farm Insurance agent, to obtain our complimentary replacement cost estimate of our San Jose, CA home for our annual Homeowner's Policy renewal. Not having done it in many years, needed to ensure our coverage was up to date at today's reconstruction prices. Eilatra Yohannan in Michelle's office took our information over the phone and was most patient and gracious in completing the 360Value software program for us in order to complete the assessment of our home. She then emailed a copy for us to review it for its accuracy. This process was most helpful to be reassured in our insurance coverage for something we hope to never have to rely on and accomplished most easily with the help of Eilatra. Michelle Do had also personally contacted us for our auto insurance coverage last month for our upcoming renewal to review our annual mileage, and if driving less than expected, which indeed it was with our current work environment, able to lower the annual premium cost for us. Know the motto "You're in Good Hands" is a motto for another insurance company, this describes them accurately. Michelle & Eilatra do take care of your insurance needs in an excellent, professional and friendly manner and highly recommend them for you. Five Stars to them both!"
We responded:
"Thank you so much for your incredibly thoughtful and detailed review! We’re truly grateful for your continued trust in the Michelle Do State Farm Insurance Agency here in San Jose, CA. It’s our top priority to make sure your homeowner’s insurance, auto insurance, and all other policies are reviewed with care and kept current with today’s needs—especially when it comes to coverage accuracy and potential savings. We’re so glad to hear Eilatra was able to guide you through the 360Value replacement cost estimate smoothly and professionally. And thank you for recognizing our proactive approach to adjusting your auto insurance premiums based on your updated driving habits. It means a lot to know you feel supported and protected—that’s exactly what we aim for. We truly appreciate your kind words and your five-star recommendation. Serving our neighbors in San Jose and the surrounding community with dependable, friendly, and professional insurance service is what we love to do! —Michelle Do and Team | Your Local State Farm Insurance Agent in San Jose, CA"
Jianfeng Yin
September 25, 2023
5
out of
5
rating by Jianfeng Yin
"I have been their client for many years. Always had great experience. Highly recommended!"
We responded:
"Thank you so much for being a loyal client over the years! We’re thrilled to hear you’ve consistently had great experiences with the Michelle Do State Farm Insurance Agency. Providing reliable, friendly service for your auto, home, life, and business insurance needs is always our top priority. Your recommendation means the world to us! —Michelle Do and Team | State Farm Insurance Agent in San Jose, CA"
Babak Vosoughi
August 30, 2023
5
out of
5
rating by Babak Vosoughi
"Hello. I have had several issues and these people helped me to solve. They are very reliable and professional specially Ms. Eilatra. Apart from being professional, she always has time to solve the problems in the best way. I personally appreciate her to what she has done for me. I strongly recommend consulting with her."
We responded:
"Thank you so much for your kind words and for sharing your experience! We’re so glad to hear that Eilatra and our team at the Michelle Do State Farm Insurance Agency were able to help you resolve your concerns with professionalism and care. Providing reliable, personalized support—whether it’s for auto, home, life, or business insurance—is what we’re here for. Your strong recommendation means a lot to us, and we’re grateful to be your trusted insurance agency in San Jose, CA! —Michelle Do and Team | State Farm Insurance Agent in San Jose, CA"
Jenn Rodriguez
July 25, 2023
5
out of
5
rating by Jenn Rodriguez
"Eilatra, in Michelle's office, is always great to work with. She really looks out for her customers and is very helpful. I feel well taken care of with this office."
Anirudh Aggarwal
July 6, 2023
5
out of
5
rating by Anirudh Aggarwal
"Eilatra Yohannan is fantastic as an insurance agent. She is highly knowledgeable, responsive, and provided excellent customer service. She took the time to understand my needs and found the perfect insurance coverage for me. I felt confident and well-informed throughout the process. I would highly recommend this agent to anyone seeking reliable and professional insurance services."
Diana Nguyen
June 13, 2023
5
out of
5
rating by Diana Nguyen
"Eilatra was very helpful and answered all my questions regarding my car insurance policy. She was very patient the whole time and I could tell she gave me her full attention when assisting me."
Renee Robbins
May 26, 2023
5
out of
5
rating by Renee Robbins
"I had the pleasure of working with Eilatra Yohannan to help me figure out the best auto policy to add to our existing home insurance policy. She was very thorough, pleasant to talk to, and made insurance easy for me! I highly recommend Michelle Do and her best team member Eilatra!"
Jamal Splane
April 17, 2023
5
out of
5
rating by Jamal Splane
"Michelle and Eilatra are the best and I am lucky to have them supporting me on all of my insurance needs through State Farm."
Tommie Hays
March 5, 2023
5
out of
5
rating by Tommie Hays
"Michelle and Eilatra are wonderful to work with! Always timely, explain a range of options, and most recently I had a more urgent need, and Eilatra followed up so quickly and helped address my need in the narrow timeframe I had. Thank you!"
We responded:
"We are truly thankful for your insurance business. Your review made our day. "
Dani Z Arzoomanian
February 1, 2023
5
out of
5
rating by Dani Z Arzoomanian
"Eilantra helped me a lot to set my State Farm Policy and she checked 1 by 1 the options and answered all my questions and finally we set the best policy that i was looking. They are the best State Farm agent. Highly recommend.."
We responded:
"Thank you for your review. We are so glad that we can help in your auto and home insurance. Thank you for your business. "
G S
October 17, 2022
5
out of
5
rating by G S
"Eilantra helped me set up car insurance for my new car. I really appreciate the help as she went above and beyond to explain everything to me. She also went over the laws which are helpful so make wise decisions for your future. Thanks Eilantra, you rock!"
We responded:
"Thank you so much for your review and business. "
Igor Aleixo
June 22, 2022
5
out of
5
rating by Igor Aleixo
"Very professional and attentive. She answered all my questions and I am sure she does her best to ensure the right kind of coverage for her customers."